Premium Voting Access

These Premium Terms of Use govern the conditions under which AfricaVotes Premium services are provided. If you disagree with this Agreement or the Privacy Policy, you are not authorized to use Premium services.

AfricaVotes may update these terms periodically. Users should review this page for changes before purchasing or upgrading Premium access.

The Premium Voting Program enhances user participation by increasing the number of votes a voter can cast when they return and vote on eligible projects. By choosing a Premium package, you agree to these binding terms governing Premium voting privileges.

Premium is package-based. Each package sets the number of votes available when the Premium voter comes back and votes during an eligible voting cycle.

• Voting Power:The selected package determines how many votes can be added when the Premium voter returns and votes on an eligible day.
• No Automatic Voting:Premium does not cast unattended or automatic votes. The voter must come back and vote for the package votes to apply.
• Service Duration:Benefits activate after payment confirmation and remain active for 30 consecutive days from activation.
• Voting Cycle:Daily Premium allocations refresh each voting cycle. Unused daily Premium votes expire at the end of that cycle and do not carry forward.

• Eligibility:Available to users with a valid AfricaVotes voting session and verified payment details where required.
• Activation Process:Complete the package purchase through platform prompts. Once payment is confirmed, the selected Premium package becomes active.
• Package Upgrade:A voter may upgrade from a lower Premium package to a higher Premium package on the same project.
• Difference Payment:When upgrading upward, the system may charge only the payable difference between the current package and the higher package shown at checkout.
• Same Package Restriction:A voter cannot buy the same active Premium package again for the same project.
• Downgrade Restriction:Moving from a higher package to a lower package is not treated as a Premium upgrade and may be blocked.
• Pricing:The Starter package uses the project Premium base price. Higher packages are calculated from that base using the package pricing rules shown during checkout.

• Enrollment Window:Premium purchases or upgrades may be restricted close to project deadlines, during reviews, or where Premium voting is unavailable for the selected project.
• Project Settings:Organizers or platform controls may disable Premium on specific projects. If Premium is unavailable, checkout and upgrade prompts may be hidden or blocked.

• Non-refundable:Premium purchases and upgrades are final once processed, except where a refund is required by law, payment provider rules, or a verified platform error.
• Account-Specific:Benefits are linked to the purchasing voting identity, email, project, and payment session as applied by the platform and cannot be reassigned, resold, or transferred.

• Verification:Service activation requires successful payment confirmation and may be followed by an email confirmation from our systems.
• Benefit Initiation:The 30-day service period begins after payment confirmation, regardless of purchase time.
• Package Confirmation:Confirmation messages may include the selected package, package votes, project, reference, and payment details.

• Ethical Compliance:All votes must be cast in accordance with platform integrity standards.
• User Action Required:Premium votes apply only when the eligible Premium voter actively votes. Premium does not guarantee daily usage unless the voter returns and votes.
• Upgrade Catch-up:Where supported, upgrading to a higher package may allow the voter to return and receive the difference between the package already used that day and the upgraded package.
• Expiration Protocol:Daily Premium allocations expire at the end of the voting cycle without carry-forward provisions.

AfricaVotes reserves the right to suspend Premium services in jurisdictions where platform access is restricted. Such suspensions may occur without refund consideration, consistent with our non-refundability policy where permitted.

Users are responsible for activity on their voting session, email, phone, browser, and payment identity. Unauthorized voting patterns, identity abuse, payment manipulation, or attempts to bypass project rules may result in Premium privilege suspension or revocation.

We may modify these Premium terms to reflect product, payment, fraud prevention, or legal changes. Amendments become effective when published on the platform unless a different effective date is stated.

For Premium service inquiries, use the AfricaVotes support channels, including the public contact page or WhatsApp support where available. Include your project, payment reference, email, and phone number when asking for payment or Premium support.

By purchasing or upgrading a Premium package, you certify that you have read, understood, and accepted these binding terms. This Agreement supersedes prior verbal or written understandings regarding Premium services.